FAQ (Common Questions)

1. How does Pureloo™ work?

Pureloo™ uses preloaded cleaning pods that attach to the disposable brush head. Each pod contains a powerful cleaning formula that removes stains, kills bacteria, and leaves your toilet fresh and spotless — without ever touching the mess.


2. How many cleaning pods come in one pack?

Each pack includes 6 disposable pods. You can also save more by choosing our 18-pack refill bundle.


3. Are the cleaning pods safe for my toilet and plumbing?

Yes! Pureloo™ pods are made with non-corrosive ingredients that are safe for all types of toilets, including ceramic and stainless steel surfaces.


4. How long does shipping take?

Orders are processed within 1–2 business days, and delivery usually takes 5–12 business days, depending on your location.


5. Can I return or exchange my order?

Absolutely. We offer a 30-day money-back guarantee. If you’re not satisfied, simply contact us and we’ll make it right.


6. Do I need to touch the brush head to replace it?

No — that’s the best part! You can eject the used brush head with a single click, keeping your hands clean and hygienic.


7. Are refills compatible with any toilet brush?

Pureloo™ Refill Pods are designed exclusively for the Pureloo™ Cleaning System to ensure a perfect fit and optimal cleaning performance.


8. What scents are available?

You can choose from Ocean Breeze, Citrus Fresh, or Lavender Calm — or mix them all in our variety bundle.